{"id":5075,"date":"2023-09-18T10:23:24","date_gmt":"2023-09-18T09:23:24","guid":{"rendered":"https:\/\/miniskirtss.com\/?page_id=5075"},"modified":"2023-10-09T12:21:25","modified_gmt":"2023-10-09T11:21:25","slug":"return-policy","status":"publish","type":"page","link":"https:\/\/miniskirtss.com\/index.php\/return-policy\/","title":{"rendered":"RETURN POLICY"},"content":{"rendered":"\n<h3 class=\"wp-block-heading\">1. Introduction<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">At <strong>Tovni<\/strong>, we aim to ensure you are completely satisfied with your purchase. If for any reason you aren&#8217;t, our return policy provides detailed information on how to return items and get a refund or exchange.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">2. Return Eligibility<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Items must be returned in their original condition: unused, unwashed, and with all original tags attached.<\/li>\n\n\n\n<li>Return requests must be made within the <strong>14-day<\/strong> window from the delivery date.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">3. How to Return<\/h3>\n\n\n\n<h4 class=\"wp-block-heading\">3.1. Return Request<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>To initiate a return, please contact our customer support team at <strong>info@tovni.com<\/strong> with your order number, details of the product, and the reason for the return.<\/li>\n\n\n\n<li>We will review your request and provide instructions on the next steps, including where to send the item.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\">3.2. Shipping Costs<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Return shipping costs are the responsibility of the customer unless the item is incorrect or defective.<\/li>\n\n\n\n<li>It&#8217;s recommended to use a traceable shipping service. Tovni not responsible for items lost in transit.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">4. Refunds<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Once we receive and inspect the returned item(s), we will notify you of the approval or rejection of your refund.<\/li>\n\n\n\n<li>If approved, the refund will be processed, and a credit will be automatically applied to your original method of payment within a certain number of days.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">5. Exchanges<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>We only replace items if they are defective or damaged.<\/li>\n\n\n\n<li>If you need to exchange it for a different size or color, please first make a return and then place a new order on our website.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">6. Exceptions<\/h3>\n\n\n\n<h4 class=\"wp-block-heading\">6.1. Sale Items<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Only regular-priced items may be refunded. Sale items cannot be refunded, but they can be exchanged.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\">6.2. Gifts<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>If the item was marked as a gift when purchased and shipped directly to you, you\u2019ll receive a gift credit for the value of the return. Once the returned item is received, a gift certificate will be emailed to you.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">7. Questions<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">If you have any questions or concerns regarding our return policy, please don&#8217;t hesitate to contact us at <strong>info@tovni<\/strong><strong>.com<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Note: Tovni reserves the right to modify this return policy at any time. Please review this policy regularly to stay informed.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>1. Introduction At Tovni, we aim to ensure you are completely satisfied with your purchase. If for any reason you aren&#8217;t, our return policy provides detailed information on how to return items and get a refund or exchange. 2. Return Eligibility 3. How to Return 3.1. Return Request 3.2. Shipping Costs 4. Refunds 5. Exchanges &hellip;<\/p>\n<p class=\"read-more\"> <a class=\"\" href=\"https:\/\/miniskirtss.com\/index.php\/return-policy\/\"> <span class=\"screen-reader-text\">RETURN POLICY<\/span> Read More &raquo;<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","footnotes":""},"class_list":["post-5075","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/miniskirtss.com\/index.php\/wp-json\/wp\/v2\/pages\/5075","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/miniskirtss.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/miniskirtss.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/miniskirtss.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/miniskirtss.com\/index.php\/wp-json\/wp\/v2\/comments?post=5075"}],"version-history":[{"count":3,"href":"https:\/\/miniskirtss.com\/index.php\/wp-json\/wp\/v2\/pages\/5075\/revisions"}],"predecessor-version":[{"id":5541,"href":"https:\/\/miniskirtss.com\/index.php\/wp-json\/wp\/v2\/pages\/5075\/revisions\/5541"}],"wp:attachment":[{"href":"https:\/\/miniskirtss.com\/index.php\/wp-json\/wp\/v2\/media?parent=5075"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}